Return Policy

We strongly believe in the quality of our products that’s why we give you a 30-Day hassle-free return and a 30-Day no-hassle refund policy. If for some reason you find that the product isn’t functioning well or has been damaged in the course of it’s being shipped to you, just send us a snapshot or a short video of the damaged item and we’ll immediately ship a replacement to you for free!

Refunds

If you buy our products and find yourself unhappy about what you’ve bought, return the item to us and we’ll refund your money. To meet our refund policy, the product you bought should be unused and should be in the condition you got it. It should be sent back in its original packaging in which you received it.

When you plan to return a product for a refund, email us at info@jogoda.com for further instructions.

When sending back the product, you’ll be the one responsible for shipping costs. After examining the product, we’ll immediately process a refund that is less your shipping costs i.e. we’ll deduct shipping costs from your refund.

Time

The time you’ll receive your replacement or refund may vary much depend on the country you live in.

For any shipping that is above $40, we advise that you purchase shipping insurance or use a trackable shipping service otherwise we can’t guarantee that we’ll receive your returned product.

Once you are found eligible for a refund, your funds will be credited onto your credit card or method of payment that you used when purchasing the item. This might take some days.

In case you don’t see this refund being reflected on your credit card or payment account that you used to purchase the product, contact your credit card company or bank, it might take some time before your refund is reflected on your balance.

If you’ve done all the above and still your refund isn’t reflected in your account balance, contact us at info@jogoda.com

Since we’ve seasonal sales and clearance promotions, we’ll give a refund on items that have a regular price tag only. Unfortunately, Items that are bought under seasonal promotions like sale and clearance cannot be refunded.

Returning Address

Send the package to:

Jogoda

401 1/2 Nicolet Boulevard

Neenah, Wisconsin